Client Reviews
Google Reviews
All reviews below are published on our Google Business Profile and can be read there in full.
I was in a really bad place when I reached out to Just the Facts Investigations in Austin. My son had gone missing, and I felt completely helpless. The police could only do so much, friends and family were out of ideas, and every day that passed made it harder to breathe. I was desperate, honestly scared I'd never know what happened.
I found Just the Facts online and called on a whim. From the start, they were calm, no-nonsense, and actually listened without making me feel stupid for being emotional. They asked smart questions, got right to work, and used whatever tools and databases they have (stuff regular people can't access) to track down leads fast. No sugarcoating, no empty promises — just straight facts and steady updates.
They found the person. I still get choked up thinking about that moment. It wasn't some miracle, but it felt like one because no one else could (or would) step up the way they did. Professional, discreet, and they actually got results when everything else had failed.
If you're in Texas and need help locating someone — especially in a situation like this — call Just the Facts Investigations, LLC. They're licensed, insured, and worth every penny.
This is my real experience, from a real person who was at the end of their rope. No one's paying me to say this; I just want others to know there's help out there that actually works. Thank you, Max and the team — you gave me my life back.
I contacted Just the Facts on Monday or Tuesday about finding someone and by Saturday afternoon he had found her in another state on the east coast. I couldn't believe how fast, accurate and comprehensive his report came back to me. THIS WAS EVEN IN THE WEEK OF CHRISTMAS! Thank You!
Max was diligent, professional and got the information back to me sooner then planned.
I was really happy with the services of Just the Facts Investigations. I needed to do a background check on a person who would be staying with my elderly relative. I felt unsure about using the usual online sites, and wanted to be able to talk to a real person, review pertinent details, and ask questions. I thought the pricing was fair for the degree of service. JTFI got back to me quickly with a report. It was professionally done and the communication was quick and easy. JTFI took time to go through it with me, and I felt I had enough information to make a better decision.
Stellar Service, Superior Results, Comprehensive Thorough Background Check, Extensive Detailed Report, Friendly and Fast Service with Reasonable Pricing!
You Won't be Disappointed when working with Max! A True Pro!
Max is very thorough. I got exactly what I needed in the reports he provided. This is the guy you're looking for!
Flexible and effective. Worked incredibly well with the information given to attain the desires answers.
Max was so helpful, professional and courteous… amazing investigator, very thorough in his detailed report, and priced fairly.
Max is very responsive and detailed on the information I requested. I highly recommend this company.
Completely satisfied with this company. Although we didn't use their services they provided prompt and accurate information that made it easy for us to arrive at a firm decision. Time is precious and this company valued mine.
Very pleased with the service and promptness in responding to my request.
A true detective. One day their will be novels written about this man.
Client Testimonials
Given the nature of this work, many clients prefer not to post publicly. The testimonial below was sent to us directly and is shared with the client’s permission. It is not part of our Google rating above.
Just the Facts Investigations helped me find the resting place of my long lost grandmother. Because of their efforts I was able to visit her grave site. Their service was timely and professional. I gratefully and enthusiastically recommend their top notch service.
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