Private Investigation Services

Most cases come down to one of three things: locating a person, verifying who someone is, or documenting what is actually happening. Just the Facts Investigations is a licensed Texas investigations company, and the services below cover all three.

Records-based work, including background checks, skip tracing, reverse phone lookups, vehicle sightings and public records research, is available to clients nationwide. Surveillance and other in-person work covers Austin, Round Rock, Georgetown, Cedar Park and the rest of Central Texas. All consultations and cases are handled confidentially.

Each service below has its own page setting out what it covers, what it cannot establish, and what you receive. If you are not sure which one fits your situation, the consultation is free, and we would rather point you at the right service than sell you the one you happened to ask for.

Our investigation services

Nine services. Select one to see what it involves.

How an engagement works

The same three steps every time, whatever the case.

The consultation Tell us what you need to know. We will tell you honestly what an investigation can and cannot accomplish in your situation, and give you our read on how likely a result is, before you commit anything.
The agreement If you decide to go ahead, you receive a written agreement setting out the scope and the cost, signed by both of us. No work begins before that, and nothing is added later without your approval.
The report A written investigative report prepared and reviewed by a licensed investigator, delivered as a PDF with supporting documents. Afterwards you can reach a real person to talk it through.

What we will not do

These answers do not change with the circumstances, and they apply to every service on this page.

No tracking devices. We do not place a tracking device on a vehicle our client does not own. In Texas, installing an electronic tracking device on another person's vehicle without their consent is a criminal offense.

No monitoring or spyware software. Not on a phone, a computer or an account belonging to anyone other than the client. Depending on what is installed and what it captures, that conduct can violate both state and federal law.

No deception to reach private information. We do not hack accounts, send fake connection requests, or use pretext to obtain financial records. Everything in a report comes from lawful open-source methods, public records, and databases we are licensed to use.

No work intended to harm anyone. We will not take a case where the purpose is to stalk, harass, threaten or intimidate, and we will not take a case where a protective, restraining or no-contact order is in effect against the client with respect to the subject. Every agreement includes a certification you sign before any work begins.

No consumer reports from investigative work. The nine services on this page are investigative. Their reports are not prepared for, and may not be used to make, decisions about employment, credit, tenancy or insurance eligibility, which are governed by the Fair Credit Reporting Act. Employers who need a report for a hiring decision should see our separate pre-employment background check, which we prepare under that framework.

Wondering what an investigation is likely to cost? Read more about what a private investigator costs in Texas.

Client reviews

Silas Renteria
2024 · Google review

Max is very thorough. I got exactly what I needed in the reports he provided. This is the guy you're looking for!

Leona S.
September 2026 · Google review

I had an excellent experience with Just the Facts Investigations, LLC. They were professional, discreet, responsive, and thorough throughout the entire process. They listened carefully to my concerns, communicated clearly, and delivered the information I needed in a timely manner. I truly appreciated their attention to detail and the respect they showed while handling such a sensitive matter. …

Ian
2023 · Google review

Max was so helpful, professional and courteous… amazing investigator, very thorough in his detailed report, and priced fairly.

See all client reviews

Ready to Get Answers?

Tell us what you need to know. The consultation is free and confidential, and no work begins until you have a written agreement setting out the scope and the cost.

Licensed & insured · TX DPS A12693401